Microtransit Service Standards and Policies

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Service Policy Montgomery County Policy
Zone Rockville Zone -  see  Rockvillemap 
Glenmont / Wheaton Zone -  see  Glenmont/Wheatonmap
Fares $2.00 Cash or SmarTrip (  Ride On fare structure applies)
Span of Service Rockville
  • 9:00 a.m. to 3:30 p.m., Weekdays Only
  • No service on Holidays
Glenmont / Wheaton
  • 6:00 a.m. to 9:00 a.m., Weekdays Only
  • 3:30 p.m. to 7:00 pm, Weekdays Only
  • No service on Holidays
Service Delivery Corner to corner
Time Bus Will Wait for Riders 1 minute
No-show Policy 1st and 2nd time: Friendly reminder
3rd time: 7-day suspension
Access Service State first name
Reserve Trips All trips must be reserved through the mobile app.
Booking Requirements Same-day service delivery. No subscription service permitted.
Accessibility Vehicles are wheelchair accessible.

Lose an item on a Ride On bus? Contact our Lost & Found.