Dependent Recertification

When ineligible individuals use the MCG health plans, health care costs increase for those who are eligible for coverage.  This also results in a reduction of funds available for other benefit initiatives.  MCG is conducting the recertification to make sure the plan enrollees are only paying for those who qualify for coverage.  

• Enrolled dependents of all active employees (including participating agencies). 
• Enrolled pre-Medicare dependents (under age 65) of all retirees. 

MCG retained Bolton, an independent employee benefits consulting firm, to conduct the recertification.    

The deadline to verify your dependent type and provide any required documentation is November 1, 2021.  You can do this via Bolton's secure online portal or by returning the Bolton Dependent Recertification Form by mail and providing the required documentation outlines in the Dependent Eligibility Matrix .

Yes, your personal information will be safe with Bolton. Please do not send original documents to Bolton, only photocopies. When Bolton receives your documents, they are stored in a secure cloud-based system with password-protected access. Bolton will ensure the confidentiality and privacy of all documents submitted during this process. After the recertification process is complete, Bolton will destroy all documents.

If you are unable or unwilling to follow the new process or provide the required documentation by Novemner 1, 2021, you will be notified 30 days in advance of the date that your dependent's coverage will be terminated. Expenses for any claims incurred after that date will not be covered and will be your patient responsibility.

If your dependent is turning age 26 between March 1, 2021 and November 1, 2021; or your dependent is also a benefit-eligible MCG or participating agency employee; or your dependent is Disabled and over age 26; or your dependent is covered by a QMCSO then they do not need to be recertified and therefore are not reflected on the Bolton Dependent Recertification Form (mailed to you by Bolton in early June 2021.)

Please refer to the  Dependent Eligibility Matrix  for details of who is eligible for coverage under the plan.  Note that the following dependents are excluded from the recertification and therefore are not listed on the Bolton Dependent Recertification Form.

• Dependents turning age 26 between March 1, 2021 and November 1, 2021
• Dependents who are also MCG or participating agency benefit-eligible employees
• Disabled Dependents over age 26 and Dependents covered under a QMCSO (Qualified Medical Child Support Order)

To remove an ineligible dependent, please complete the Bolton Dependent Recertification Form (mailed to you by Bolton in early June 2021.)  You can submit the form by visiting www.depconfirm.com/MCG (you will need to first register your account using the reference number at the top of the announcement letter) or by using the additional submission methods described in the Documentation FAQ section.  Your ineligible dependent will be removed from coverage effective the first day of the month following receipt of your completed Form.  You will receive a letter from Bolton confirming the change.  You may check the status of yoru dependents by accessing your portal at www.depconfirm.com/MCG and navigating to "Check Status."

Only under very limited circumstances.  If the dependent was never eligible for health coverage under the MCG plan, no COBRA continuation coverage will be available.  If an eligible dependent has ceased to be eligible, the enrollee or dependent must submit a disenrollment form within 60 days of the date of the event that ended eligibility in order to qualify for COBRA.

Please refer to the Dependent Eligibility Matrix below.  Original documents should not be submitted as they will be scanned and then securely destroyed by Bolton.

• Toll-Free Fax:  1 (800) 234-0112 using the Fax Cover Sheet that was included in the mailing you received
• Online:  www.depconfirm.com/MCG (register using your Reference Number at the top of the letter you received in the mail), or
• Mail:  Bolton, 36 S. Charles St., Suite 1000, Baltimore, MD 21201

Along with the Dependent Recertification Form  (provided to you by mail by Bolton), you can submit your documentation anytime between March 1, 2021 and November 1, 2021.   The only documentation that is required to be notarized is the  Statement of Marriage documentation for spouse.  You can submit your documentation in three ways:

• Toll Free Fax:  1 (800) 234-0112 using your Fax Cover Sheet

• Online: www.depconfirm.com/MCG (REGISTER using your Reference Number)

• Mail: Bolton, 36 S. Charles St., Suite 1000 Baltimore, MD  21201

You can securely review your eligibility status at any time by visiting www.depconfirm.com/MCG and registering your account using your reference number.

If you need to order birth certificates or certified marriage certificates online, please visit these resources as soon as possible as it can take up to 12 weeks to receive the documentation.  Given the current pandemic, continued delays are expected.  Please plan accordingly.

• National Center for Health Statistics: http://www.cdc.gov/nchs/howto/w2w/w2welcom.htm
• National Database for Government Certified Vital Records: https://www.vitalchek.com
• Maryland Issued Vital Records: https://health.maryland.gov/vsa/Pages/certs.aspx
• Births & marriages outside of the United States: U.S. Department of State https://travel.state.gov/content/travel/en/records-and-authentications.html or https://travel.state.gov and search “birth abroad.”

Please note: The most cost-effective option for obtaining document copies is directly from the local Health Department or Department of Vital Records where the birth/marriage took place.  For example, if you were married in Frederick County Maryland, you can obtain your certified marriage certificate directly from Frederick County Circuit Court for $5.50 (versus vitalcheck.com for approximately $24 plus shipping).