Guides and Resources


Large group of people in a computer lab.


Quick help with Microsoft Office, Office 365, finding training locations and how-to navigate OLM.
MCG ePortal - Employees, Contractors, Volunteers - 
MCG Extranet Portal - Community Partners -


Quick help with Microsoft Office, Office 365, etc...

Microsoft Quick References
Step-by-step instructions with screen shots to guide employees, contractors, volunteers, and Interns through various actions in OLM.

User Guides for Employees Printing a Learning Transcript from OLM

User Guides for Contractors, Volunteers and Interns with a MCG Computer Network Login 
FAQs (for contractors, volunteers and Interns)
MCG Oracle Learning Management (OLM) for Contractors and Volunteers

User Guides for Partners, Retirees, and Contractors, Volunteers and Interns without a MCG Computer Network Login
Requesting Access to the AccessMCG Extranet Portal and MCG Learning Areas
Enroll in a Class (for Partners) 

User Guides for Learning Instructors
Instructors Access to Enrollments and Class Roster

User Guides for HR Liaisons
Class Enrollment BI Dashboard

Additional User Guides for All users

Obtaining a Training Transcript
Enrolling and Navigating in the ADA Title II – Local Government 2016 CBT Class and Assessment
OLM provides managers and supervisors access to the training records of their direct reports.  This guide will provide step-by-step instructions on various actions available to them.

OLM User Guide for Managers and Supervisors