Licensees - Frequently Asked Questions
Can ABS retail stores or the warehouse limit quantities of product sold to its customers?
Yes, state alcohol law gives ABS retail stores and the warehouse the ability to limit the amount of product sold to a licensee or consumer. This helps to maintain fair product access for both license holders and the public.
Where do I purchase my alcoholic beverage inventory?
You may purchase beverage alcohol from Montgomery County Alcohol Beverage Services in several ways:
- Online on iStore
- Email [email protected]
- Fax 240-777-1909
- Visit one of the ABS retail stores with your designated PIN number
- By local suppliers who are licensed to self-distribute in Maryland
For additional information or if you have any questions, contact the ABS Communication Center at 240-777-1900.
Who do I contact to report a store or restaurant I think is violating the law?
Call the Communication Center 240-777-1900.
If this is an emergency, dial 911.
When will my ACH be charged for Warehouse orders?
Warehouse orders will be charged to your ACH two (2) business days after you receive the product.
Can I use my ACH to pay for items purchased at Retail stores?
No, the retail stores require standard payments in the form of cash, check or credit card.
How do I change the bank account that I use for ACH?
You can change the bank account that the County uses for your ACH by completing the form, https://myabs.formstack.com/forms/ach_authorization_form.
How can I request a return for a product?
Please visit our Customer Return Policy. If you need additional assistance or have any questions, you can contact the Communication Center at 240-777-1900 or by email at [email protected].
What is the pricing policy for purchases made at the retail stores?
Please visit the Retail Pricing Policy for additional information.