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MC311 Customer Service Center is Montgomery County’s source for non-emergency government information and services.

311 (Calls originating in the county)
240-777-0311 (Calls originating outside the county)



Shady Grove Processing Facility & Transfer Station

Contact DEP Staff : Employee Phone Directory

MPIA Requests

To request any public records maintained by DEP, please contact:

Joanne Heller
Administrative Specialist II / Department of Environmental Protection
2425 Reedie Drive, 4th Floor, Wheaton, MD 20902 240-777-7725 |  Email

Photo/Video Requests

If you wish to take any photos/videos at a DEP facility (Transfer Station, Recycling Center, etc.) please fill out the request form and someone will respond within 3 to 5 business days.