Bureaus- Management Services
Assistant Chief - Darren Francke
Assistant Chief - Darren Francke
Email: Darren.Francke@montgomerycountymd.gov
The Management Services Bureau provides crucial administrative and management support services to the Department and technical support to police operations through various types of technology, analysis, education, training, and maintenance of active and historical records and warrants. The Bureau is comprised of nine divisions.
Management and Budget Division
Neil A. Shorb, Director
Main Number: 240-773-5230
The Management and Budget Division consists of
- Vehicle Recovery Section
- False Alarm Reduction Section
- Fleet Management Section
- Procurement and Logistics Section
- Financial and Grants Management Section
Communications Division
Cassandra Onley, Director
Main Number: 240-773-7000
The Communications Division is responsible for answering all 911 calls in Montgomery County and non-emergency police service calls. Calls are screened, redirected, and dispatched as necessary. Click here for information about calling 911.
Information Management and Technology Division
Cathy LaDana, Director
Main Number: 240-773-5330
The Information Management and Technology Division provides leadership and strategic direction on law enforcement technology issues and leads the Department's technology innovations. This Division includes the Field Services Section, which manages service and support for the Department's mobile data computers (MDC) and other state systems and applications; the Records Section, which is the clearinghouse for criminal histories, court orders, crash reports, crime statistics, and includes the Message Routing Unit, Warrant Control Unit, Data Systems Unit, and the Records Management Unit; and the Technology Section, which is responsible for the evaluation, procurement, installation, and maintenance of all hardware, software, and wireless systems used by the Department.
Personnel Division
Captain David Smith, Director
Main Number: 240-773-5310
The Personnel Division handles recruitment and selection of police-specific job classes; provides technical assistance to the Chief of Police and Executive Staff on all personnel matters; coordinates the development and administration of all promotional examinations with the Office of Human Resources, and conducts pre-employment background investigations for all Police Department personnel.
Training and Education Division
Captain Ian Clark, Director
Main Number: 240-773-6900
The Training and Education Division is responsible for the training and performance evaluation of police recruits, developing and providing in-service training for sworn officers and professional staff, managing other programs, including the Leadership Development Program, the Police Explorer Program, and the Citizens Academy.
Legal and Labor Relations Division
Lieutenant Michael Pratt, Director
Main Number:
The Legal and Labor Relations Division is responsible for serving as a liaison with employee unions, investigating and responding to employee grievances, training supervisors in labor relations, and serving on the County negotiation team.
