ABS Communication Center
240-777-1900
Monday-Friday
8:00 AM - 4:30 PM

ABS Communication/Ordering Center is here for you!  

  • Placing orders
  • Providing assistance and problem solving
  • Connecting customers with the ABS experts
  • Providing outreach on order status and product availability
  • Measured responsiveness to customer inquiries
  • Superb customer service
  • And more!

Ways to Order

Ordering Deadlines for Delivery of Stock Items
*
Special Orders will be delivered on your delivery day once the ABS receives the product from the supplier*

Delivery Day

Orders due by 11:00 AM

Monday

Friday

Tuesday

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

*All orders must be processed fully by 11:00 AM the day prior to your delivery day.  If you are faxing or emailing your order, please allow for processing time up to 30 minutes.
*Please check for delivery/ordering deadline changes around holidays.

Picking up your Orders!
Orders are also available for pick-up.  The ABS pick-up window is open on Tuesdays and Fridays from 9:30 AM - 3:30 PM.  

All pick-up orders must be completed by 3:00 p.m. (orders must be placed prior to arriving at the ABS Warehouse) so orders can be processed and ready to go by the 3:30 p.m. closing. To place your order, please email ABS.CommunicationCenter@montgomerycountymd.gov or fax 240-777-1909.

The maximum number of cases that can be picked up at the ABS Warehouse is 150 cases per pick up day:
For orders placed the day prior to pick-up (during business hours): 150 cases max
For orders placed the day of pick-up: 50 cases max

Delivery Minimums
ABS will waive the 80 cent bottle fee (liquor/wine) at the ABS Retail Stores as a result of the minimums that will continue to be in place until further notice. ABS has implemented a minimum delivery of four cases of wine/spirits, seven cases of beer, and for kegs- two (2) sixtels, two (2) quarters or one (1) one-half barrel. Minimums can be met with stock or special order items. If your order does not meet the minimum, ABS will not deliver your order until the minimum is reached. If a customer needs stock or special order cases and cannot meet the minimums for delivery, customers can order directly at a ABS Retail Store and pick up product at the store once it has been received. Please note, you will have to pay for the cases at the time of placing the order.

Delivery Day Information for New Licensees!
Once a licensees ACH is set up, you will be assigned your delivery day.  Call 240-777-1900 after your ACH is completed and entered to get your delivery day information.

Meet the Team!

Communications Manager
Melissa Romeo

Communication Specialists
Manning Autry
Fikirte Gebrie
Erin Guzman
Robert Khoury
​Adrienne Reed