The COVID-19 crisis has forced us to close the doors to the OHR Customer Care Center on the 7th floor at 101 Monroe Street. Even though the Health Insurance Team is no longer able to address your benefit concerns in person face-to-face, you can still get answers to your benefit-related questions by contacting OHR’s customer service center at 240-773-6471 open Monday to Friday, 7 a.m. to 7 p.m. A member of OHR’s Health Insurance Team will respond to your service request as soon as possible. Be sure to provide both your email address and phone number when placing the service request. This will ensure the fastest response time.
You can also search your question online at https://www.montgomerycountymd.gov/mc311/.
Thank you for your cooperation and patience during this difficult time.
