NEWSFLASH: First Thursday of every month from 3 - 4 pm, retirees and their dependents can connect virtually each week with an OHR Health Insurance Specialist to ask questions about their benefits. To learn more, review the
announcement.
If you have benefits questions outside of the virtual session above, you can:
- Explore the many resources available on this webpage.
- Access the MC311 portal at https://www.montgomerycountymd.gov/mc311/ to search your questions online.
- Contact the MC311 Customer Service Center at 240-777-0311 from Monday to Friday, 8 am to 5 pm and speak with a customer service representative who will place a service request for you. (Tip: Provide both your email address and phone number when placing your service request. This will ensure the fastest response time from the Health Insurance Team.)
- Visit the onsite Office of Human Resources (OHR) Health Insurance Customer Care Center from Monday – Friday from 8 am to 4 pm.
If you want to make changes to your health insurance elections, use the online 2023 Retiree Election Form below under "Quick Links." In most cases, you will need to provide required documentation, so please read the cover page instructions carefully.
