Code Compliance Code Compliance Process
Through the Code Compliance program, DPS seeks to protect the safety, health and welfare of Montgomery County citizens and businesses, sustain property values and the environment. The process begins:
- When DPS receives a complaint or observes a violation of enforced laws, codes and/or standards;
- Continues by way of an investigation and inspection; and
- Ends with an inspector issuing their findings to a property owner, contractor or other individual associated with the cause of the complaint or violation.
- Structures that are vacant and open to trespassing
- Drainage/debris issues
- Blocked exits
- Illegal businesses and vendors
- Fence/sign/wall locations and construction
- Sidewalk/lane closures
- Inoperable or missing smoke detectors
- Illegally created bedrooms and apartments
- Work without a permit
- Illegal or unsafe burning, storage or conditions
- Overcrowding
- Utility work in the right-of-way
- Parking issues on lawns or public streets
- Tenant/landlord relations
- Playground equipment
- Animal nuisances
- Water or air quality issues
- Noise complaints
You may check on the status of a complaint or service request by clicking on the Data DPS button on the homepage, calling 240.777.0311 or by contacting DPS directly using our Staff Directory .
Complaints may be filed electronically using the Property Complaint button on the DPS homepage, by calling 240.777.0311, in person at DPS offices or by emailing DPS Staff using our Staff Directory. You are not required to provide your name or contact information; however, if this information is not provided DPS cannot follow up with you regarding your complaint.
There are not fees for violations however, fines may be issued by way of a civil citation and vary depending on the type, location and/or severity of the violation itself and, fees for inspections may be imposed if and when they are performed. If you have been issued a citation requiring payment, the amount due will be noted on the citation. Required fees will be noted on the notice of violation where present. You may also contact the DPS inspector issuing the notice of violation or citation directly. Fines must be paid at Montgomery County Attorney’s Office. Fees are paid at DPS.
Every notice of violation has a description of the violation and a listing of the corrective actions needed. The inspector’s name and number appear at the bottom of the notice of violation or civil citation. You can call the inspector any work day from 7:30AM to 4 PM.